Frequently Asked Questions (FAQs)

Q1. What is the minimum rental duration at Kayra Cabs?

The minimum rental duration is 12 hours. All bookings must be for at least this period to ensure availability and pricing.

Q2. How do I make a reservation?

You can easily book a vehicle through our user-friendly website or mobile app. Select your preferred vehicle, choose your pickup and drop-off locations, specify rental dates and times, and complete the booking process online. Alternatively, you can contact our customer support team at ‪+919899558450‬ for assistance.

Q3. What documents are required to rent a car?

Valid government-issued ID (such as Aadhar card, passport, or driver’s license), a valid driving license, and a proof of address are typically required. International travelers may need additional documentation depending on the location like VISA copy .

Q4. Are there any age restrictions for renting a car?

Yes, the minimum age to rent a vehicle is generally 21 years. Some premium or luxury vehicles may require the driver to be at least 25 years old. Please check specific vehicle requirements during booking.

Q5. Can I rent a car for outstation trips?

Absolutely. We offer outstation rental services with flexible options for round-trip journeys. Please specify your destination and trip details during booking for accurate pricing and vehicle availability.

Q6. Is there a mileage limit?

Mileage policies vary depending on the rental plan. Some packages include unlimited mileage, while others may have a daily or total mileage cap. Please review your booking details or contact support for clarification.

Q7. What are the payment options?

We accept various payment methods, including credit/debit cards, digital wallets, and bank transfers. Full payment is usually required at the time of booking or upon vehicle pickup, depending on the reservation.

Q8. Can I extend my rental period?

Our standard policy is “full-to-full,” meaning you receive the vehicle with a full tank and are expected to return it with a full tank. Additional charges may apply if the vehicle is returned with less fuel.

Q9. What is the fuel policy?

Additional charges may include late return fees, extra mileage, tolls, parking fees, or damages. All charges will be clearly communicated during booking.

Q10. Is insurance included?

Yes, basic insurance coverage is included with all rentals. Additional coverage options, such as collision damage waiver or theft protection, are available for purchase.

Q11. What happens in case of an accident or breakdown?

In case of an accident or breakdown, contact our 24/7 support team immediately at ‪+919899558450‬. We will assist you with necessary procedures, including vehicle recovery, repairs, or replacement vehicle arrangements.

Q12. Can I pick up or drop off the vehicle at different locations?

Yes, we offer one-way rentals and vehicle drop-off services at various locations, including airports and city centers. Additional fees may apply for different drop-off points.

Q13. Can I cancel or modify my booking?

Yes, cancellations and modifications are allowed based on our cancellation policy. Please review the terms during booking or contact support for assistance.

Q14. Do you offer corporate or long-term rental packages?

Yes, we provide customized corporate plans and long-term rental options. Contact our support team for tailored solutions and special rates.

Q14. How do I contact customer support?

Our customer support team is available 24/7 via phone at ‪+919899558450‬ , email:-info@kayracabs.com , or live chat on our website. We are committed to assisting you with any queries or issues.